Clear Answers When You Need Them Most

Property Restoration FAQs


When something goes wrong in your home or business, the damage often creates more than a mess — it creates uncertainty. Because of that, this page is designed to give you simple, clear answers as quickly as possible.

At Dignified Restoration, we believe dignity begins with clarity. Therefore, these FAQs walk you through what to expect before, during, and after we arrive. You’ll find guidance on emergency response, safety, insurance, costs, and every major step of the restoration process.


If you don’t see your question answered in our Property Restoration FAQs, please reach out. We’re always just a call away, day or night.

We offer complete residential and commercial property restoration, remediation, and cleaning solutions — including water, fire, mold, storm, and biohazard recovery. We also handle debris removal, disinfection, asbestos abatement, and post-damage remodelling.

Yes. Through our sister division, Dignified Cleaning, we provide professional deep cleaning, sanitation, and eco-friendly maintenance programs for homes, offices, and commercial properties.

Every technician is fully trained, licensed, and certified under IICRC and OSHA standards. Continuous education ensures we stay current with the latest safety, compliance, and restoration techniques.

Absolutely. Property damage emergencies don’t wait for business hours — neither do we. Our emergency response teams are on call 24/7, including weekends and holidays.

Shut off the source of water if possible, then call our 24-hour response line. The sooner our team begins mitigation, the more property and cost we can save.

Our technicians typically arrive within 60 minutes anywhere in South Florida.

It depends on the materials and humidity levels — usually between 3 and 7 days. We use moisture meters, thermal cameras, and industrial dehumidifiers to ensure all hidden moisture is removed.

In most cases, yes. If significant demolition, contamination, or health risks are present, we’ll advise temporary relocation until it’s safe.

Yes. We use HEPA-filtered air scrubbers, ozone treatments, and specialized cleaning agents to neutralize smoke at the molecular level.

Not until the site has been cleared by the fire department and our team confirms structural and air safety. Fire residues and soot can be toxic.

Yes. We use HEPA-filtered air scrubbers, ozone treatments, and specialized cleaning agents to neutralize smoke at the molecular level.

Within 24–48 hours. That’s why rapid drying is critical after any water damage.

For small, isolated areas under 10 square feet, you can clean with household products. Anything larger, or linked to moisture intrusion, requires certified remediation.

Yes. We perform surface and air sampling when needed to ensure your home or business meets post-remediation clearance standards.

Yes. Our storm-response teams are fully equipped for hurricane, tornado, and flood recovery. We provide board-ups, debris removal, water extraction, and temporary power solutions.

We work directly with most major insurance carriers and adjusters to streamline claims and documentation.

Any biological contaminant that poses a health risk — including blood, bodily fluids, sewage, animal waste, and infectious materials.

We can typically mobilize the same day you call. Our crews arrive discreetly, often in unmarked vehicles, to ensure privacy and respect.

No. Biohazard cleanup involves containment zones, protective gear, and disinfection processes. Re-entry is only allowed after full clearance.

We follow all federal, state, and local regulations for transport and disposal through licensed biohazard waste facilities.

Yes. We partner directly with adjusters and claims specialists to document damages, provide photo and moisture reports, and submit detailed restoration documentation.

In most cases, yes — depending on your policy and the cause of damage. We help clients understand coverage, deductibles, and exclusions to minimize out-of-pocket costs.

Absolutely. Even if your insurer recommends a provider, Florida law gives you the right to choose your own certified restoration professional.

Insurance policies often require certified professionals to perform the work. Unqualified repairs can lead to claim denial or future liability.

Costs depend on the type and extent of damage. After our inspection, you’ll receive a detailed written estimate before any work begins.

Yes. For uninsured or partially covered losses, we can arrange flexible payment options and direct billing for certain services.

Yes. We offer no-obligation estimates for all restoration and cleaning services.

Schedule regular inspections, clean gutters, seal windows, and ensure proper grading and ventilation. We also offer moisture mapping and preventative maintenance services.

Yes. We use eco-friendly, non-toxic cleaning and disinfecting agents approved by the EPA.

Yes — through our Dignified Cleaning division. Routine disinfection and cleaning help maintain long-term property health and prevent future damage.

A Dignified Difference

Restoring More Than Property — Restoring Peace of Mind

We’re available 24 hours a day, 7 days a week — because emergencies don’t wait.

CALL NOW